Youth and Young Adult Services 2017-05-11T13:03:24+00:00

Youth and Young Adult Services

With one-on-one support and proven resources, our youth and young adult programs help young people turn their lives around and take the critical steps toward a self-sufficient future.

Positive Outcomes Program (POP)

The Positive Outcomes Program (POP) serves youth and young adults from 12 to 24 years of age who are interested in getting support in one or more of the following areas:

  • graduate high school or obtain GED
  • enroll in college or a training program
  • obtain employment
  • find resources such as transportation, school supplies, clothes, housing, or food
  • participate in positive activities

Our support staff can assist with mentorship, career and college navigation, job readiness training, and can help you develop the skills you need to succeed. For more information or to see if you qualify for POP call (253) 838-6810, or by email for details. You can also read more about POP by clicking here.

Workforce Innovation and Opportunity Act (WIOA) for Out-of-School Youth

This program serves motivated dropouts, ages 16 to 24, who are eager to succeed in their educational and employment goals. We assist them by helping them attain their GED or high school completion, providing them with strong job search skills and tools to help find paths of employment. Contact the education department at (253) 838-6810, ext. 186, or by email for details.

Youth Employment and Education Services (YES)

Serving eligible youth and young adults who are interested in engaging in education and/or employment services. Eligible participants are between the ages of 12-24 experiencing housing instability. Once enrolled in the YES program, participants will receive support and assistance with the following: finding community resources such as housing, food and transportation; obtaining a high school diploma or GED; college planning; securing employment, internships or job shadows; and workplace skills help with resumes, covers letters, and online applications. Contact the education department at (253) 838-6810, ext. 182, or by email for details.

Open Doors

MSC and Federal Way Open Doors partner to reengage students ages 16 to 21 and support them in obtaining their High School Diploma or GED Certificate. MSC has dedicated staff at Open Doors who work with students to achieve their academic and personal goals, provide individualized learning plans and other GEDplus supports, provide comprehensive case management, connection to community resources, post-secondary planning, and positive youth development opportunities such as field trips and leadership activities. For more information about Federal Way Open Doors, please visit their website at

HEART Program

Homeless children often have significant struggles in school. The challenges of moving regularly or living with instability can affect a child’s focus and make schoolwork more difficult. In response to this need, Multi-Service Center created the HEART Program for children living at the family shelter. Through reading, craft projects, and time with caring adults, this after-school program, held on-site at the shelter, is designed to help children learn additional skills in fun, creative ways.

At this time, the program is only available to children living at MSC’s family shelter.

Watch the video below to learn more about MSC’s youth programs. This video was created for youth, by youth. Thank you to Reel Grrls, SOAR, the King County Youth Advisory Council, and the Road Map Project.

MSC Youth and Young Adult Services Staff

Andre Bullard
Andre BullardPOP Case Manager
Bio coming soon.
Evan Cook
Evan CookPOP Case Manager
Evan is a community member, business owner, public speaker, mentor, coach and much more. Sent to Federal Way, Washington, after his brief stint in the juvenile system in Oklahoma City; his mother thought it would be best to get him away from the crime-filled neighborhood in which he lived. After graduating from Todd Beamer High School in 2008, Evan attended Eastern Washington University on a scholarship to play football, a sport that saved his life. Helping his team win a national championship in 2010 along with two conference championships, he graduated from Eastern with a BA in Criminal Justice and minor in Sociology. Shortly after graduation, Evan was hired by Eastern as a fully commissioned police officer where he served that community for close to two years. With the current relationship between the community and law enforcement Evan decided he would be more effective reaching the youth without a badge and walked away from law enforcement to establish Restoring Mindz LLC. In this work, he is devoted to teaching young people about true citizenship, their rights, and how to create a life centered on their gifts and talents. It is a personal goal of his to reach at least one percent of the world’s population in a positive way; a goal going back to when he was an intern for the Eastern Police Department. Evan is a youth case manager for MSC’s Positive Outcomes Program that provides support services to youth ages 12-24. Evan serves the 12-17 population providing mentorship and life coaching as well as connecting youth to the necessary resources.
Joann Elvin
Joann ElvinEducation & Employment Navigator
Joann is a first generation college student who graduated from the University of Washington Tacoma in 2015 with a BA in psychology. Her interests are socioeconomic and psychological effects of transnational migration on women and children in the Latino/a community. Joann works with MSC’s YES program serving eligible youth and young adults who are interested in engaging in education and/or employment. Joann is also the mother of three, wife, immigrant rights activist, and a research assistant at the University of Washington Tacoma.

Will Jimerson
Will JimersonPOP Case Manager
Bio coming soon.