Rental and Emergency Assistance

Individuals and families in temporary crisis may receive assistance for rent and other emergencies. Limited funds are available for assistance and all eligibility requirements must be met.

Rental Assistance

Get help to stay in your own home. MSC’s Rent Assistance program helps residents of Federal Way, Kent, Renton, or SeaTac prevent eviction with financial assistance toward their rent.

Eligibility requirements:

  • Live in Kent, Renton, SeaTac, or Federal Way
  • Must have low to moderate income
  • There must be a verifiable crisis that caused you to not pay your rent
  • Individuals and families may apply

To apply for assistance, call MSC at 253.893.0024 on Tuesdays (except holidays) between 9am and noon. Funds available are limited. You may only receive one-time assistance.

FAQ about Rent Assistance:

Why does MSC only accept calls about Rent Assistance one day a week?
MSC can only help a limited number of people each month. To give everyone equal access, we ask that everyone call the same day at the same time. We cannot accept walk-ins. Phone calls only.

What if I can’t call at that time?
You may have someone else call for you. That person will need to know your contact information, your rent amount and your current income. They will also need to be able to provide a good time for us to call you back.

How do I qualify?
You must have a verifiable crisis that prevented you from meeting your own need (car repair, unpaid sick leave). You must demonstrate that you can pay your rent on your own the following month or that the need will go away. Most of our funding requires that your income equals twice your rent. You must live in King County.

What if I called at the right time but never got to speak to anyone?
As soon as the appointments are full, we close the phone line. We are only able to schedule 6 to 8 appointments per month. Because of the growing need for rent assistance and our limited funding, we cannot help everyone who needs assistance. We must turnaway 85% or more of those seeking assistance.

What can I do if I cannot get help from MSC?
We suggest you call the Community Information Line at 2-1-1 to find out if additional rent resources are available in your area.

Live in Sea-Tac? We may have additional funding for rent assistance. Screening required.

Emergency Assistance

For residents of Kent, Renton, or SeaTac, MSC offers limited resources for temporary crisis to help with the following:

  • Motel Vouchers (Kent only, severe weather only)
  • Utility bills (water, gas, electricity, sewer)
  • Bus Tokens
  • Other Needs as Appropriate

Restrictions:
You must be a resident of Kent, Renton, or SeaTac. The funding we receive is limited and we cannot help everyone.

Get Help:
Call 253.893.0024 on Tuesdays between 9am-noon. Please no walk-ins, except for motel vouchers when severe weather exists.

FAQ about Emergency Assistance:

What are the qualifiers for emergency assistance?
You must have a verifiable crisis that prevented you from meeting your own need (car repair, unpaid sick leave). You must also demonstrate that you will be able to meet the need on your own in the next month or that the need will go away. You must live in Kent, Renton, or SeaTac.

Do you allow walk-ins?
No, we only take phone requests. MSC can help only a limited number of people each month with emergency assistance. To give everyone equal access to the available funds, we ask everyone to call at specific times.

What if I cannot call during the listed times?
You may have someone call for you. That person will need to know your contact information, your income, and the nature of your crisis.

If I do get an appointment, what do I need to bring?
You must bring the following:

  • Identification for every member of your household
  • Social Security Cards for every member of your household
  • Documentation of your crisis
  • Lease agreements (as appropriate)
  • Verification of income for every member of your household

What if I met the qualifiers but was turned away?
Unfortunately, this happens often. Because there is a growing need for emergency assistance and our funding remains limited, we must turn away nearly 70% of our callers each month. As soon as available appointment slots are filled, we start turning people away. We are sorry that we cannot help everyone who needs assistance.

What do I do if I can’t get help from MSC?
We suggest that you call the Community Information Line at 2-1-1 to find out if additional emergency resources are available in your area.