Food Bank
Multi-Service Center offers supplemental and emergency food to individuals and families. MSC combats food security in several ways:
Food Bank Market
The Market at Redondo Heights Food Bank is located at 27614 Pacific Highway South in Federal Way and provides food distribution by appointment during the following days and times:
- Tuesdays 10am-4pm
- Wednesdays 12pm-6pm
- Thursdays 10am-4pm
Food distribution is by appointment only and your appointment will be the same day and time every week. Please do not arrive before your appointment time. If you have not visited our food bank previously or do not have an existing appointment time, you may fill out an application online to be connected to a team member to sign up for an appointment. Please note that completing an application does not provide an appointment time. You must complete the process by speaking with a team member.
If you are unable to make your appointment time, please call or email at least two hours prior. If you miss three appointments in a row without notification, you will lose your appointment slot, but can reapply for another.
Please bring a bag with you for food. No boxes will be provided
Home Delivery Program
In partnership with United Way of King County and Amazon Flex, MSC offers a home delivery program. Clients who are not able to make it to the in-person Food Bank Market may sign up for home delivery through the United Way of King County through the methods below. *Please note there is a waiting list for this program.*
- Online: https://www.uwkc.org/need-help/food-delivery/
- Request by email: [email protected]
- Request by phone: 253-237-2019
Food Bridge
The Food Bridge program brings a mini version of our Food Bank Market to local senior living facilities allowing residents to choose from available options to create meals for themselves without having to travel out of their own complex. If you are interested in learning more about how to bring Food Bridge to your senior living facility, please contact our Food Bank Director by email or call 253-838-6810, ext. 175.
Donations of Food
Nearly 90% of our food is donated through individuals, local grocers, and restaurants, Northwest Harvest, and the Grocery Rescue (a Food Lifeline program). Food bank volunteers pick up produce and frozen meat and other foods from area grocery stores each week. Volunteers receive special training to handle the frozen food properly so it does not thaw or spoil before it can be distributed to food bank patrons. MSC accepts donations from the general public of unexpired food, including homegrown produce, as well as hygiene products, baby diapers, wipes, and formula, adult diapers, and pet food. Donations may be dropped off Monday through Friday (except holidays) between 9am-4pm at our Redondo Heights Food Bank Market located at 27614 Pacific Highway South in Federal Way. We are unable to accept donations of medicine/supplements, furniture, clothing, or prepared/cooked food.
Driving Directions and Parking at Redondo Heights Food Bank Market
The Market at Redondo Heights is located at 27614 Pacific Hwy S Federal Way, WA 98003.
Directions from MSC’s former food bank location: From MSC turn left onto S. 336th St. Turn left on to Pacific Hwy S. Follow Pacific Hwy S. north for about 4 miles. Market at Redondo Heights will be on your right.
Limited parking is available in the lot adjacent to the food bank, additional ample parking available at the Park & Ride. Please do not park in resident parking.
Download PDF maps from our former location with parking options:
RH Directions – Dari
RH Directions – English
RH Directions – Korean
RH Directions- Pashto
RH Directions – Russia
RH Directions – Spanish
RH Directions – Ukrainian
Stories of Hope
Update to MSC’s Food Bank Operations
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Multi-Service Center (MSC) is back on the road again picking up food donations in a new box truck thanks to generous grants from the Employees Community Fund of Boeing and Federal Way Rotary. MSC’s new [...]
Volunteering as a second career
“Volunteering makes me happy,” shares Chang. Even though he’s retired, 73-year-old Chang continues to work almost full-time; however, it’s not a paid position. Chang is a valued volunteer in MSC’s food bank. You can usually [...]
USDA Non-Discrimination Statement
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992.
Submit your completed form or letter to USDA by:
(1) mail:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
(2) fax: (202) 690-7442; or
(3) email: [email protected].
This institution is an equal opportunity provider.