March 16, 2026
Delaney reached out to MSC’s employment program looking for help to find a job. She was behind on her internet and phone bills, did not have access to transportation, and did not have a copy of her Social Security card or a resume to provide to potential employers. These were all proving to be barriers […] Read More
February 9, 2026
At MSC, our role is to provide critical services and safety-net programs for individuals and families in our community. We work every day to reduce suffering and to embody values of safety, dignity, and belonging. Everyone deserves stability, housing, food, and care—no matter where they come from or the challenges they face. In times when […] Read More
December 18, 2025
2025 has been a year full of opportunities for our organization to show up for our community in ways we could never imagine. Multi-Service Center, even despite the barriers, twists, and turns continues to show up in service to others. It was a year for MSC to continue our strategies toward shifting into what is […] Read More
December 15, 2025
Sound Transit recently issued a Notice of Intent to Award to MSC and our housing development partner, Shelter Resources Inc., to develop approximately 230 units of affordable housing on surplus property adjacent to their Federal Way Downtown Station. “MSC is honored to be chosen for this project as we continue to advance our mission in […] Read More
November 15, 2025
Zuhoor joined the MSC team in 2023 and serves as a Community Outreach Specialist with our Immigrant and Refugee Outreach and Community Education Program. How does your program help the community? We provide culturally and linguistically appropriate support to newly arrived refugees and immigrants. Clients often face significant challenges as they adjust to life in […] Read More
November 13, 2025
November is often the time of year when we reflect on what we can be grateful and thankful for. This year, many folks in our community are facing uncertainty around access to SNAP food benefits, increasing healthcare premiums, furloughs, and other challenges. Recognizing multiple things can be true – we reflect on the hard AND […] Read More
November 1, 2025
Multi-Service Center and Puget Sound Energy’s partnership begin in 2002 to provide energy assistance benefits to PSE customers in South King County. Today, the PSE HELP program provides over $24 million in annual direct benefits to clients in the form of credits on electricity and gas bills through MSC. Since PSE introduced their Bill Discount […] Read More
October 22, 2025
Multi-Service Center has been chosen by the Gesa Community Foundation as a recipient of Gesa Credit Union’s Local Heroes Grant Award, receiving $10,000 in funding. With the award money, MSC plans to do upgrade technology and replace some furniture in community common areas. “At Gesa, we are honored to support the Local Heroes who […] Read More
October 16, 2025
MSC’s mission is to increase equitable access to advocacy, opportunity, and well-being. One of the ways we do this is by removing as many barriers as possible so people can access the help they need. When we are able to remove barriers, the number of people we can serve increases dramatically. Last fiscal year we […] Read More
July 9, 2025
Six months into 2025, we continue to center our communities as we navigate the impacts of policies on our clients, services, and our agency. In these moments, this is where MSC finds our courage. We root down into what we know to be true—MSC has been serving the community for over 50 years, and we […] Read More
May 22, 2025
Budget proposals would devastate regional nonprofit sector’s ability to respond to economic crisis, agencies warn – leaving hundreds of thousands of community members in King County without critical resources. King County’s Community Action Agencies Byrd Barr Place, El Centro de la Raza, Hopelink, Multi-Service Center, Neighborhood House, and Solid Ground are together calling for action […] Read More
May 19, 2025
Brian* lived without a place to call home for two years before moving into MSC’s Burien Veterans House. Like many in our community, Brian faced significant barriers to stable housing including crushing debt, ongoing mental health struggles, and the overwhelming weight of trying to rebuild with limited support. Every door seemed to close before he […] Read More
May 8, 2025
Not a lot is certain right now — so when I’m asked to say with certainty what our future will be, there are a few things that are sure for MSC. With the difficulties barreling down from the federal and state level impacting MSC’s funding and our services to our most vulnerable community members, we […] Read More
April 28, 2025
Providing nutritious food for our neighbors is a vital resource that MSC continues to prioritize as one of our core services in our community. Unfortunately, funding for food banks is declining significantly as need is increasing with inflation and rising food costs. Last fall, we began efforts to address a deficit in our food bank […] Read More
March 24, 2025
No one should face hunger or the anxiety of not knowing where their next meal will come from. Yet, in King County, food insecurity continues to rise. At MSC’s Federal Way Food Bank, the number of households receiving food assistance has increased by 20%. The impacts of this crisis are also disproportionately felt by King […] Read More
May 2, 2024
While their stories are different, Judi, Johanna, and Carolyn all have one thing in common. An unplanned life event led them to seek help at MSC. Judi was barely making ends meet when her child fell ill and needed hospitalization. This unexpected medical expense overwhelmed Judi. She reached out to MSC for assistance. Judi worked […] Read More
April 30, 2024
Maurice’s journey is one of resilience, determination, and the transformative power of support and perseverance. After serving his country in the U.S. Air Force, Maurice faced a difficult transition to civilian life. Struggling to find stability, he bounced between jobs, never quite finding his footing. He shared that the weight of his experiences led him […] Read More
April 2, 2024
Did you know that PSE customers can not only receive an annual energy benefit, but can also now apply for a bill discount? MSC continues to provide energy assistance through both the federal LIHEAP program and the PSE HELP program to an average of 9,000 households annually. This year PSE also introduced their Bill Discount […] Read More
March 20, 2024
A new skyline is appearing at MSC’s newest affordable housing development, Redondo Heights! We’ve made great progress and are on track for Redondo Heights construction to be completed in October 2024. MSC’s commitment to affordable housing development remains strong as the number of rent-burdened households continue to climb in our area and nationwide. […] Read More
November 1, 2023
“No one likes to leave their home country,” shares Asad. “In addition to the cultural differences, it often comes with a lot of trauma. We help newly arrived immigrants and refugees to connect with the resources they need.” Asad is referring to MSC’s new Immigrant and Refugee Community Education and Outreach program. Asad supervises this […] Read More
October 10, 2023
Kirsten York joined MSC as our new CEO on October 2, 2023. We asked her a few questions before she started and here’s what she shared. Why MSC? MSC’s mission of building a future without poverty by creating pathways to help, hope, and dignity for our neighbors is directly aligned with the values I hold as […] Read More
October 8, 2023
It is difficult to put into words what the last 22 years at MSC have meant to me. I have had the opportunity to meet and partner with so many caring and compassionate people who amaze me with their commitment and dedication to economic stability for our neighbors. I’ve been witness to many amazing […] Read More
September 6, 2023
Multi-Service Center is thrilled to announce the appointment of Kirsten York as its new Chief Executive Officer (CEO), effective October 2, 2023. Kirsten, an accomplished and visionary leader, brings a wealth of experience to MSC. With a proven track record of driving growth and leadership through an equity lens, she is poised to lead MSC […] Read More
June 21, 2023
Choice means a lot to MSC’s food bank customers! Last month, MSC was able to purchase halal meat for our food bank. During a visit, one of our regular clients noticed the halal symbol on the chicken and their face instantly brightened with joy. We did not usually see this customer select meat at the […] Read More
February 21, 2023
After serving as MSC’s CEO since 2012, Robin Corak has announced she will be retiring in January 2024. “I’m proud of what MSC has accomplished over the last ten years and am excited to see what additional growth can happen under new leadership. I’m looking forward to joining my husband Richard in retirement, traveling together, […] Read More
February 2, 2023
More affordable housing is coming to Federal Way! Multi-Service Center (MSC) and housing developer Shelter Resources, Inc. (SRI), broke ground on their new Redondo Heights project on Wednesday, February 1, 2023. Redondo Heights is a partnership between nonprofit MSC and housing developer SRI, to rehab 132 existing residential units at what is now known as […] Read More