Zuhoor joined the MSC team in 2023 and serves as a Community Outreach Specialist with our Immigrant and Refugee Outreach and Community Education Program.
How does your program help the community?
We provide culturally and linguistically appropriate support to newly arrived refugees and immigrants. Clients often face significant challenges as they adjust to life in a new environment. My program plays a crucial role by connecting them to essential resources including housing assistance, employment, legal support, educational resources, clothing, and food resources to help them achieve self-sufficiency and successfully settle into their new environment. As households become more independent and engaged, they contribute to local economy, enrich cultural diversity, and foster stronger connections.
Is there a client experience that stands out to you?
I have had the privilege of supporting many clients but one that stands out is newly arrived refugee family. The mother has recently undergone ear surgery and lost her job, while her husband was actively seeking employment. I referred them to a local organization for rental assistance, helped them apply for energy assistance, and connected them to employment resources. As a result, they received three months of rental assistance, a credit on their electricity account and both the wife and husband secured jobs.
If you could only share one thing about your program what would it be?
This program is crucial for the successful integration of newly arrived refugees and immigrants into our community. Many of them left their home countries in search of better future and peaceful life.
What is the most satisfying aspect of your job?
Seeing the transformation of my clients’ lives. Many arrive facing overwhelming challenges, financial hardship, and emotional stress. Being able to guide them through these difficulties, connecting them to vital resources and watch them grow more confident and independent is incredibly rewarding.
What motivates you to do this work?
Helping those in need of food, shelter, clothing, and employment is what truly motivates me to do this type of work. I never get tired because I know that every small effort I make can lead to a meaningful change in someone’s life.
What do you enjoy doing when you aren’t at work?
I usually spend my free time with family and friends. I love exploring new places and hiking the beautiful trails of Washington.
