“We would have been in debt and would not have a house to live in,” shares Gyna. 

Gyna and her family live in Burien and recently received emergency rent assistance through MSC. 

Gyna’s husband had always been the main source of income for their family. When he started losing his eyesight and had difficulty working, the family began to fall behind on their bills. Gyna and her husband knew that they needed to find help to pay their rent. Without it, their family including four children ages 16, 14, 8, and 5, would be facing homelessness. 

Gyna’s first step to seeking help was calling 211. Washington 211 provides information on available resources and connects people in need of assistance to the organizations that can provide it. Through 211, Gyna learned about MSC’s rent assistance program. MSC’s rent assistance team works with families and individuals to prevent homelessness by paying past due rent when a customer faces an economic hardship. The team members also work with customers to develop a plan to be able to pay their own rent in the future. 

Gyna said that the MSC team “was really comprehensive and took their time helping us through the paperwork and were overall very pleasant people to talk to.” Gyna continues to work with a case manager at MSC to achieve her goals of meeting her children’s needs and recovering from their current economic situation so they can have a bright and stable future. 

“Muchas Gracias,” Gyna says to the staff she works with at MSC and everyone who makes their work possible.